Our service is closed 25 December – 5 January. Applications received today may not be contacted before we reopen. If your case is urgent, please note that on your application.
Applying for mediation or a Tribunal Hearing?
To help avoid delays and rescheduling, please include any dates when you or your nominated contact person will be unavailable in your application.
This applies to all applications submitted from now until 31 January 2026.
While we will do our best to take your unavailability into account, we cannot guarantee to accommodate all requests.
Thank you for your cooperation and for helping us keep things running smoothly.
More information about the disputes process
What you need to apply online to the Tenancy Tribunal
To apply online, you need to have:
- a RealMe® Login
- a working email address
- a valid Visa or MasterCard or a bank account with ANZ, ASB, BNZ, Kiwibank, TSB or Westpac for an Internet Banking payment
- an electronic copy of your Tenancy Agreement and other supporting
documents (if available)
- your Bond number (if you have lodged a bond)
Making an application has more information on how to apply online.
Online applications submitted will be filed with an Office of the Tenancy Tribunal.